Very slight change to be applied Thursday, 11/29 by noon.
If you have been doing the No Show form correctly, you will not run into any difficulty and the process has not changed.
Brief Review No Show Process:
When marking a scheduled visit as a No-Show please pull open the visit from your schedule. (It is on your schedule because you scheduled it ahead of time; probably at the end of your last session!)
Next, DO NOT BEGIN THE VISIT!
Next, change the status of the visit to "NO SHOW" from the status drop down.
A button labeled, "Begin No Show Form" will appear below the Status box. Click this button and complete the No Show Form that you are taken to. This will be the only option you are presented with.
Oops! I did it again...
Note that prior to this change, if the visit was mistakenly begun, the No Show form was in the list and the visit could be finished and billed even though it was a no show. The Implementation Team has removed the No Show form from this list to prevent this from happening.
If you were to Begin Visit on a No Show after this change, you will need to schedule another visit to complete the proper No Show process and talk with your supervisor to remove the incomplete visit.
Wednesday, November 28, 2012
Monday, November 26, 2012
Medication Look up Tip
Note from Laurie F. to Mark B.
Over the Thanksgiving weekend, Mark and I communicated about a medication situation regarding a child he took a call for. We learned a few things about working with Credible in such situations that he suggested I pass along to all of you.
When Mark looked up the meds for [a student] in Credible, they did not reflect Dr. Grimm's most recent med change which occurred Weds. 11/21/12. That was the last day before the 4-day weekend and I wasn't here that day. Although I plugged that med change into Credible today, over the long weekend, they were not there. If there's ever any question that Dr. G, H, or C might have made a med change that I haven't seen or documented yet, please feel free to look in my box for the list of med changes each of our TCC doctors puts in my box at the end of each day they are here.
Also, the only way for me to include notations and descriptions of med reactions in the Credible medication section is to use the "Instructions" spot. This spot does not show up visibly when you look at a child's medication list unless you click the little "+" sign before each med. Then, the little box drops down and will show what was written. For past notations of previous doses of any med, you would need to click the "History" spot. Examples of what I might write include something like, " Tenex dose increase to 1 mg in a.m., 2 mg in p.m. discontinued after two days due to report of lethargy. Dosage returned to 1 mg twice daily."
Over the Thanksgiving weekend, Mark and I communicated about a medication situation regarding a child he took a call for. We learned a few things about working with Credible in such situations that he suggested I pass along to all of you.
When Mark looked up the meds for [a student] in Credible, they did not reflect Dr. Grimm's most recent med change which occurred Weds. 11/21/12. That was the last day before the 4-day weekend and I wasn't here that day. Although I plugged that med change into Credible today, over the long weekend, they were not there. If there's ever any question that Dr. G, H, or C might have made a med change that I haven't seen or documented yet, please feel free to look in my box for the list of med changes each of our TCC doctors puts in my box at the end of each day they are here.
Also, the only way for me to include notations and descriptions of med reactions in the Credible medication section is to use the "Instructions" spot. This spot does not show up visibly when you look at a child's medication list unless you click the little "+" sign before each med. Then, the little box drops down and will show what was written. For past notations of previous doses of any med, you would need to click the "History" spot. Examples of what I might write include something like, " Tenex dose increase to 1 mg in a.m., 2 mg in p.m. discontinued after two days due to report of lethargy. Dosage returned to 1 mg twice daily."
Small Change in Security Matrix rights for Supervisors
Supervisor Notice
Change in Security Matrix rights:
I added supervisor access the EMAR this morning should you need to administer medications.
You should notice no other changes unless you are also a ProACT Trainer. ProACT Trainers have a new Security Profile with additional rights to update dates for training in the employee profile.
Mark
Change in Security Matrix rights:
I added supervisor access the EMAR this morning should you need to administer medications.
You should notice no other changes unless you are also a ProACT Trainer. ProACT Trainers have a new Security Profile with additional rights to update dates for training in the employee profile.
Mark
Monday, November 19, 2012
ICTS Unit Referral Checklist
If you are referring to the ICTS Unit program and need to access the checklist or other information...
You can find it here!
It will be saved under the "Answers and Tips" tab at the top of the page or you can use the link below!
ICTS Unit Referral Checklist: CLICK HERE!
You can find it here!
It will be saved under the "Answers and Tips" tab at the top of the page or you can use the link below!
ICTS Unit Referral Checklist: CLICK HERE!
Form or System Change Requests
Form or System Change Requests
If you would like a change in a form or a system change please go to the "TCC Technical Assistance" tab at the top of the TCC Help Blog then follow the link at the bottom of the page.
The short version:
1. Check with your supervisor
2. Supervisor will forward information to the Implementation Team
3. The Implementation Team will plan and run proposed changes through the Management Team
4. Changes will be announced via instant message and posted on the TCC Help Blog.
For further information, or to begin a change request, please see the full process as laid out in the "TCC Technical Assistance" page.
The short version:
1. Check with your supervisor
2. Supervisor will forward information to the Implementation Team
3. The Implementation Team will plan and run proposed changes through the Management Team
4. Changes will be announced via instant message and posted on the TCC Help Blog.
For further information, or to begin a change request, please see the full process as laid out in the "TCC Technical Assistance" page.
Credible 7.3 Release is successfully live
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Friday, November 16, 2012
CPT Code Changes, Custom Tx Plus Library, & More
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Thursday, November 15, 2012
Use the Scheduler!
If you are providing outpatient services through TCOP, The Unit, Health Center or Willamette, etc., you must begin using the schedule in advance. No more scheduling the day of the appointment (unless it's a walk in or a crisis) . If you have an appointment with a client in a day, week, 2 weeks, three weeks out etc., that appointment should show on the schedule. This includes appointments at schools, medical offices, downtown, anywhere a client is going to be seen.
As it stands today most op folks look like they have no appointments later this week, next week, etc. Only four op folks have visits scheduled beyond 11/2.
A couple of reasons for this: we're trying to project revenue to the program - we can't do it without future visits scheduled. Think green memo.
More importantly; we can't have Credible check client eligibility for the service date unless the visit is scheduled in advance.
Thank you for your cooperation,
Rick
Wednesday, November 14, 2012
New Features Available November 17, 2012
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