New process for getting help with Credible.

Please look up the client named "Help Helperson." On the bottom right of Help's "Overview" page is the "Notes" section.

Click on "All Notes" at the bottom and the "Notes" page will open and reveal an "Add Note" box. 

Type in your question in the "Add Note" box. Please add details to assist the Implementation Team in resolving the issue. If the question is about a particular visit, please include the "Visit ID Number."

After typing your question, select the "Implementation Team" from the list on the right and click "Add Note" at the bottom of the page. As when attaching notes to any client, do not use client names as the note will be sent by e-mail.

This will send an e-mail to the Implementation Team. 

Thanks for all of your hard work!