In order to minimize risk, strengthen security, and improve software performance, Credible will be changing the maximum idle timeout setting to 45 minutes. This is a decrease from the current maximum of two hours and will only affect Partners who have chosen a setting value that exceeds the new window of 45 minutes.
Your employees will be impacted if they are idle within Credible software for 45 minutes. Users will receive a warning following 40 minutes of inactivity that their session is going to be disconnected within five minutes, at which point they can choose to continue working if needed. Otherwise, following 45 minutes of inactivity, idle employees will be automatically logged out of the application, at which point they will need to log back in to continue.
This change went live on Sunday, November 17, 2013 for all Test/Training domains. It will be live on Production domain Sunday, November 24, 2013.
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