We are currently having an issue with notes related to TxPlus pulling in from other visits on ISSP's and some other places where notes on TxPlus goals are being entered.
For example: Point card notes pulling into a therapy session.
We have notified Credible of the problem and they are investigating the issue.
Staff: If you have any problems like this please report it right away! We will need the visit number and, if you know, where the incorrect documentation is coming from. The visits seem to save correctly, but pull the wrong information when opened.
Supervisors: When approving visits please make sure the documentation under TxPlus matches the visit type! For example: Point card should talk about daily activities and Therapy note should talk about therapy stuff... Please report any issues right away!
For example: Point card notes pulling into a therapy session.
We have notified Credible of the problem and they are investigating the issue.
Staff: If you have any problems like this please report it right away! We will need the visit number and, if you know, where the incorrect documentation is coming from. The visits seem to save correctly, but pull the wrong information when opened.
Supervisors: When approving visits please make sure the documentation under TxPlus matches the visit type! For example: Point card should talk about daily activities and Therapy note should talk about therapy stuff... Please report any issues right away!
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