TCC's Credible Help Spot: Update: IE 10, Visit Mapping

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Dear Mark,

Credible supports Internet Explorer 10. In the May Release, Credible provided for full functionality with Internet Explorer 10. While this information was in our Configuration Notes, it has come to our attention that some Partners were not aware of this upgrade.

Saved Visit Mapping. Also in the May Release, Credible made changes so that the expected clearing of successful form mapping data will occur after sign and submit/approval. If one field mapping in a form "errors out," it will no longer negatively effect subsequent successful field mappings to error.

In addition, after a visit has been signed and submitted/approved, the SavedVisitMapping table will only contain field mappings in the form that failed to complete due to an error. With the new administrative function, SavedVisitMapping Manager, Partners can now access the SavedVisitMapping table and view, reprocess, and/or archive field mappings that failed to complete. When archiving a field mapping, it is stored in a new behind-the-scenes SavedVisitMappingArchive table.

On Friday, June 28th, Credible will be running a script to automatically archive all SavedVisitMapping entries up to June 10th. This will provide Partners with a clean slate to work from. If you prefer to retain the data in the SavedVisitMapping table, please notify your Partner Services Coordinator by Thursday, June 27th at 3 pm.

For information on the new SavedVisitMapping Manager function, refer to Credible's online help.